At Glorytic, we prioritize transparency and customer satisfaction. Below you will find detailed information regarding our operations, shipping, and returns to ensure a seamless shopping experience.
1. Ordering & Cancellation
How do I place an order?
Simply select your products, add them to your cart, and complete our secure checkout process.
Can I cancel my order?
You have 12 hours from the time of purchase to request a cancellation. Once an order has entered the processing phase, it can no longer be cancelled but may be returned after delivery.
Will I receive an invoice?
Yes, a digital order confirmation and invoice will be emailed to you immediately after purchase.
2. Shipping & Delivery Policy
Where do you ship?
We ship exclusively to the United States.
What are your shipping times?
- Handling time: 3 business days (Mon–Fri)
- Transit time: 3–4 business days (Mon–Fri)
- Total Delivery Time: 6–7 business days
What are the shipping costs?
Standard Shipping: $4.99 on all orders.
How do I track my package?
A tracking number from USPS, FedEx, or UPS will be sent to your email as soon as the order ships.
3. Returns, Refunds & Exchanges
What is your return window?
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
What is the return fee?
Free Returns – Glorytic covers return shipping costs for eligible returns.
How do I start a return?
Contact us at support@glorytic.com to receive a return shipping label and instructions.
When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 10 business days to your original payment method.
Do you offer exchanges?
Yes, we accept exchanges within 30 days. Contact our support team with your order details and replacement request.
4. Payment & Security
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
Is my payment information secure?
Yes. Our website uses SSL encryption and PCI-DSS compliant payment processing. We do not store full credit card information on our servers.
What currency is used?
All transactions are processed in USD.
5. Contact & Business Information
Store Name: Glorytic
Store Owner: JACOB WARD
Email: support@glorytic.com
Phone: +1 (315) 489-1382
Website: https://www.glorytic.com/
Address: 500 J St Unit 1508, Sacramento, CA 95814, USA
Business Hours:
Monday – Friday, 09:00 AM – 05:00 PM (PST)